3 Tips for Finding the Most Engaging Kids Racing Games

As we were browsing through various racing games to play that are suitable for kids, one of my friends recently shared a link that neatly organized the top games that are currently being played. I had a quick grasp at it and decided to check some of those games listed. It provided some great suggestions for some games which are definitely kid-friendly.

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5 Tips for Choosing the Best Kids Racing Games

I’ve noticed that choosing the most engaging games can sometimes be tricky, so I’ve listed below 3 main tips that might help you.

Play games released by gaming developers that are popular

Top developers are very likely to know which car games are both addictive and most attracted by users. Usually, the free games are limited in terms of the racing tracks that are available. For more adventure and challenging tracks, you will more likely need to spend money on them.

Depending on the developers, the look and feel for each kids racing game can differ though the ultimate challenge may remain almost the same. Certain games are owned by franchises that have passed on through several generations such as Hot Wheels, which now zips through very challenging tracks. Games that require chasing others in a car tend to gain more popularity such as Common Sense Media’s LEGO DC Super Heroes Chase. The better developers are also aware that the kids racing games may not just be limited to cars. The more variations are the better.

Be the master of roads in every vehicle type

Car racing games have been popular through several years and kids have found their own sense of enjoyment in the past. However, kids nowadays find great joy in games that use other vehicles types. The fact that this experience doesn’t pose any threat to actual injury adds to the excitement. Some popular games in this genre include Peg + cat where the object that you race with includes a “pizza car”. 

With mobile gaming becoming popular, developers have found ways to incorporate features such as mobile phone vibrations to enhance the gaming experience. Depending on the situation experienced in the game, the vibrations can be reflected accordingly. Top-notch gaming developers are also able to incorporate the dynamics of the laws of physics to give kids a realistic experience of even driving without a license. Additionally, they could choose to drive a van or truck around a track or choose a sports car such as a Ferrari to take for a spin.

Experience different gaming experiences across multiple devices

Most games vary in type, while some games are developed to adapt to various devices. Accordingly, the graphics, detail, and functionalities may differ. For eg: a mobile car racing game may more likely be designed to make it compatible with VR (virtual reality) headsets. This gives the kids an ultra-realistic experience and sensation of being inside a car and to be constantly on the watch for oncoming traffic. 

Some games perform well both on Android and iOS and usually are similar in type. The firmware can, however, make them differ in terms of sound and picture quality. Using both hands on a larger device such as an iPad may also give the kids a sense that they are using an actual steering wheel. Additionally, some devices are compatible with console games too in which case, can be connected to a larger television for a better experience. 

Conclusion

Most parents are in fact worried about their kids spending too much time playing addictive games. However, there are ways to making it a learning opportunity if done right. The more realistic the car racing games are to a simulator, it will help kids learn the dynamics of driving on an actual road. After all, choosing a game with features that are right for each individual requirement is more likely to keep all parties happy.

The 10 Best Gaming Projectors Under $200

If you’ve ever tried gaming on a projector, you may recall settling for a grainy display with dim visuals and blurred graphics. That was likely when projectors weren’t the most optimal for video games ― yet. Today, you can find decent projectors capable of 1080p resolution, high refresh rates, and little to zero input lag at a relatively affordable price point. The list below is a comprehensive buying guide on the best gaming projectors for under $200 available today. It should walk you through some key features to look for so you can make an informed decision.

These projectors can significantly enhance your gaming experience by giving you a larger display, high contrast ratio, and sharp color accuracy for a more immersive image. The input lag on these displays is hardly noticeable so you can avoid rage quitting while playing competitive multiplayer games.

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Most Innovative Games on Google Play Store

Google's Play Store is the most trusted and widely used app store in the market. Google Play Store offers a wide range of apps and games which can be played on any compatible device having Android OS. Among that wide range of games, there are a lot of them which only occupy physical space in the Play Store but in the real hearts of gammers, they have no space left. Sorting those games from Play Store and selecting them which reside best on the side of real innovation and accomplishment, here are few games that we found really innovative this year that is 2019.

We kept those big influencing games like PUBG Mobile, Free Fire, and others aside so that we can bring you the very selected games which have just placed their step into greatness innovation.

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Here are the games which are trending and innovative in the Play Store -

Crowd City

Crowd City, the game in which you have to run in the whole city to acquire or to capture the highest number of citizens to your side. You have to conquer every other small or large groups so that you can capture the whole city. The player which has a maximum crowd wins the match. What makes this game tough? Every opponent crowd has the same walking speed so you have to sense your movement through which you can capture another crowd. The disappointing feature in this game is that it is not available online. The game is only for offline users. You can only play with bots, which at a certain time makes it easier.

Milk Choco

Milk choco is yet another game but it is among the games which are multiplayer. This game seems to be for kids, but trust me this is not that easy game to play. The game has good servers which makes it free from lag and also there are decent players on the server available all time. The basic concept of this game is to survive until the end. It is the 5V5 player battle royale game. The game has good concepts and you can see the milk and chocolate levels, they are actually the team names. One team is milk and the other team is on the side of chocolate. You can see the gameplay in the video pinned at the starting of the post.

Bottle Flip 3D

It is the game which has a bottle as the main element of the game world. You have to pass the bottle through different levels and surpass the obstacles which act as the enemies. The bottle is controlled by your taps. Single tap to move bottle one flip ahead and double tap to move bottle two flips consecutively. The game is not simple, you will face difficulty as you reach higher levels you can see the rise in speed and also your accuracy with the bottle will be used.

Parallyzed

Parallyzed, a game of mystery. The game has the concept of two sisters having different colors which are associated with some mystical powers. Red and blue colors are deeply associated with twin sisters. You have to swap both sisters on right time so that they can be matched with the same colored balls. The game has a different perception of playing.

Fun Race 3D

This game is the racing game but not that of cars or other vehicles. The game has two players you and your opponent. Both have to race through the end of the line. The speed of both players remains the same but you will encounter some of the obstacles that will push you back. These obstacles are a puch machine which will punch you on your face along a very narrow road, a slider which will slide you offtrack only a great timing can save you. The game has the concept of game shows like Takeshi's Castle which we all have enjoyed a lot when we were a kid.

The Walking Dead

This is a kind of RPG game which has won 90 Game of the Year Awards. This game has a great story and much wider gameplay that when you choose one option among others that will lead you in different situation harder than previous and the choices never meet again. The game has a real emotional impact on the players which makes it addictive because every character in this game has its own story and every choice made by the player leads to a different situation. I bet once you play the complete game you will get thoughts to play this game again and again with different choices. You can see a preview of this game in the video above pinned at the very starting of the post.

Monument Valley 2

This is the sequel of the award-winning game, Monument Valley, the game features the amazing concept of a valley where a mother teaches her child about the mystical adventures of that valley. You, as a player has to cross the valley's adventurous places. This is a puzzle game so it will require a lot of your brain. The game is not available for free on google play store, you can buy it for around 400 INR (5.62 USD) from play store.

Getting Over It with Bennett Foddy

Getting over it is one among the weirdest games that I really found on Play Store. It makes me laugh whenever I see playing any gamer. But the fact is that most of the people fail in completing the game. You play a character as Bennett Foddy holding a hammer in the hand and potted half inside a pot. You have to climb all the obstacles through hammer only. You have to climb mountains, climb chairs and many other obstacles which make is funny at the starting but very frustrating when you stuck at a point. The game is very difficult and challenging to play.


So these are some most innovative games for the year 2019 which I found on Play Store. These games are really fun to play and are very challenging, you must install these games at least once.

FLAROL Review | FLAROL is Scam or Legit?

Everyone understands that scam is genuine and we're working against scam websites as well. We have seen many websites in this phase that are a scam. We read about some and placed them in the Scam Sites listing. We want every individual studying this blog to know about the work and essence of scam websites and individuals around you. Is this Flarol website scam? The solution is easy, yeah it is.

We don't suggest Flarol website for any kind of purchasing. There are numerous red signals that we discovered on this page that is frequently discovered in scam locations. So don't buy from their store and never-ever discuss your data with them.

The Truth About Flarol

First, now scammers send products to clients, but not the correct item. It implies the client receives the unnecessary item and when they object then the Flarol offers two methods, either you can return the product to the flarol and carry the shipping fees or they will reimburse 5-10% refund amount.

Second, when individuals call the phone numbers provided on the scam pages, they speak and pretend that they are real people and individuals drop into their pit. This point is a bit difficult, but this is what is happening nowadays.

Third, when individuals get scammed and complain about the website they tell them they're not scam and give some alternatives like you can back the delivery (you have to settle for it), get a voucher of some 60-70 % off on another buy, or can get 5-10% refund of your cash, etc. In brief, they've become so serious that it's becoming very hard to understand whether they're really scamming or not.

The only place that they can assist you in this situation is the information regarding the seller. Ask for data about the creator or proprietor. If they provide it, then inspect the data. We received attacks from scam websites, as well as requesting data from the proprietor and no one has ever given us. So, just continue searching and surprising oneself.

Signs It is Fake and Scam

• No information of owner is available.
• They have guarded their information in WHOIS records. 
• The discount on any product without a sales season or even on fresh arrivals is a trap set by scammers.
• Flarol has no safety steps, it may be because they are not a real location themselves and are prepared to misuse your information on their own.
• Flarol doesn’t have any type of social media presence.

Final Conclusion: FLAROL is a Scam

Workzogo Review | Workzogo is Scam or Legit?

Workzogo is an online data entry company which pays its members for doing many different types of tasks. In order to get into the depth of reality, we joined their program and something happened which was generally not accepted in terms of reality.

They give access to the users in 4 steps.

1. Joining workzogo
2. Get member access
3. Login member portal
4. Start work online

Well these are the most common steps one need to follow and they are simple too but here lies a gimmick in it as the 2nd step which is Get member access will leave you in doubt about this program. In the second step. they will ask you to pay a membership fee of approximately Rs. 700 which is $10.

The task they offer you are very easy like promoting the link, clicking on some links, data entry, etc. They will let you work but when you will apply for a payout then they will say that your earnings are not valid or they will ban you.

There are many incidents which reveal that Workzogo is a scam.

First, many of us have already get scammed by this web site. They offered signup bonus to them. The bonus cash offered is in $. The task they provide you're terribly simple like promoting the link, clicking on some links, data entry, etc. those who wish to form cash in short-cuts or people who haven't any correct information on a way to make money online they fall during this lure.

Second, nobody has ever attained any penny from this web site. The claims of constructing cash on this web site are fake. don't believe them as a result of usage of faux testimonial is incredibly common among scam sites.

Third, the owner data isn't accessible. It means that they're concealment their identity from us. this is often the principal characteristics of the scam web site. Therefore, don't believe their promise.

Fourth, Links accessible on this web site direct the user to malware links. It affects your pc additionally.

Fifth, the website uses its member’s data to sell to some third party or use it for a few unscrupulous purpose. Therefore, it's perpetually same that ne'er share your data with any web site concerning whose lot of information isn't accessible.

Final Conclusion: Workzogo is a Scam

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Redmi 8 and Redmi Note 8 Series | Officially Confirmed by Redmi General Manager

After the successful market gains by Redmi 7 Series by Xiaomi. Redmi is now focussing its eyes on Redmi 8 series. Recently, Xiaomi sold over 5 million units of Redmi 7 series which includes Redmi Note 7, Note 7 Pro and Note 7S out of which Redmi Note 7 Pro has set a very high standard of hopes in the mid-range budget smartphones.

In February this year, Xiaomi India introduced the Redmi Note 7 series and the firm began to work on the successor Note aka Redmi Note 8. Redmi GM Lu Weibing has detailed the Redmi Note 8.

First, Weibing confirmed Redmi Note 8's presence. We've heard only a few rumors about Redmi Note 8 until now, sometimes. Now, some confirmation of the Redmi Note 8 has come from the Xiaomi for the first time. Weibing has stated that the firm has begun to work on the Redmi Note 8 series which involves the Redmi Note 7 successor as well as Redmi Note 7 Pro successor. It is anticipated that the Redmi Note 8 and Redmi Note 8 Pro will be the successor phones.

In addition to confirming the Redmi Note 8, Redmi GM also suggests that compared to the Redmi Note 7 series, the Redmi Note 8 series will be much more strong. Not much is known of Redmi Note 8 right now. However, rumors claim the Redmi Note 8 is the smartphone powered by the MediaTek Helio G90 T processor. The Redmi Helio G90 T is the phone lately presented by Xiaomi India to the New Delhi - MediaTek event.

Separately, according to sources, MyDrivers published a report, the Chinese Ministry of Industry and Information Technology (MIIT) lately mentioned an unidentified Xiaomi phone with model number M1906GT. The listing does not show precisely which device this can be, but speculation extends to the Redmi gaming phone, the Redmi 64-megapixel phone, or even Redmi Note 8. There's not much specific information about this phone, as you can say, and we'll have to wait for more details.

How to Play Call of Duty Battle Royale in Tencent Gaming Buddy or on Any Emulator

Call of Duty battle royale is the coming to your smartphones from July 2019. Call of duty games is known for their perfection and high graphics which engage users of all type. Whether you like call of duty series or not but this battle royale game has already won the hearts of many gamers. The game is going to give a very tough competition to its very similar sibling PUBG Mobile (PLAYERUNKNOWN'S BATTLEGROUNDS Mobile).

Call of Duty mobile has very strong features which can cause PUBG mobile's downfall but the game is under development and is only available in very few countries and to very limited people. But if you are a diehard fan of "call of duty games" and want to play this game on your emulator then here are the simple steps which you can follow to play Call of Duty Battle Royale in Tencent Gaming Buddy or any other emulator.

Since the game is developed for high-end devices, therefore, your own PC must be a high-end gaming PC.

Here is the Video Guide

Play Call of Duty Battle Royale in Tencent Gaming Buddy

Step 1 -  Open Tencent Gaming Buddy and close the PUBG Mobile Game by double tapping the Exit Button.  Now Press Function Key 9 F9.

Step 2 - Open Browser and Search "ES File Explorer APK download". Download and install the APK.

Step 3 - Exit to the main window and open ES File Explorer.

Step 4 - Goto Tencent's Temp Folder. This folder is located in the same drive where you have installed Tencent Gaming Buddy. Goto HardDrive>>Temp>>TxGameDownload>>MobileGamePCShared
Paste here the Downloaded APK and OBB File to get access inside Tencent Gaming Buddy. [Link is in the End of the Post]

Step 5 - Goto to ES File Explorer >> Root Folder>> data>>share1

Step 6 - You can see the files here, now install the apk and run the game.

Step 7 - Black Screen will be detected. Now Close the game by double clicking the exit button in Tencent Gaming Buddy.

Open ES File Explorer >>  Root>>data>>share1 folder and copy the obb file by long pressing on the file icon.

Step 8 - Goto emulated>> Android>> obb
And create new folder here with the name "com.activision.callofduty.shooter".

Step 9 - Paste the obb file here in this newly created folder. Exit to the main menu and "Run the Game"

Enjoy Call of Duty Battle Royale Mobile

APK and OBB Download

5 Luxury Items Every Man Should Own

There is definitely nothing wrong with wanting finer things in life. In most cases, it is this desire that fuels a man to work harder to “make it in this world”. For some men, possessing and showing off these things once achieved, give them a feeling of satisfaction. While others are more low-key and take comfort in knowing they’ve invested in high-quality luxury items and enjoy them privately. 

And with Christmas fast-approaching, you might want to get one of these items for yourself as a gift. Or if you have a friend, relative, or business partner who is wealthy or has expensive taste, you can pick a meaningful gift for him from this list. 

Here are some of the luxury items you might want to set your eyes on:

1. LG LX341C 65" Class 1080p FHD Edge LED Commercial Lite Integrated HDTV

Image Source: lg.com

Are you a tech geek who loves buying the most cutting-edge electronics? Perhaps you have or aspire for a man cave outfitted with a home theater system, a pool table, and a well-stocked bar. If you often watch Netflix with your buddies or catch the latest football game with them, you’ll need to ensure that you and your guests get the best viewing experience.

Consider getting an LG LX341C 65" Class 1080p FHD Edge LED Commercial Lite Integrated HDTV.  With features created to benefit businesses, this device offers superior picture quality and allows you to optimize your viewing and listening experience through enabling the addition of a speaker and accessing images and footages from external devices. It also allows recording and saving your favorite TV shows to USB. 

The LG LX341C 65" Class 1080p FHD Edge LED Commercial Lite Integrated HDTV has twice the resolution of standard HD TVs (1920x1080) and has a 240Hz refresh rate, which ensures the clearest, crispest picture possible. (To understand how an HDTV’s Hertz rating (Hz) affects picture quality, check out this insightful article.)

2. INADA DreamWave Massage Chair

Image Source: dreamwavechair.com

Do you love to relax after a long day in the boardroom or golf course? Save on trips to the spa by getting your very own state-of-the-art massage chair. The INADA DreamWave Massage Chair (formerly known as the INADA Sogno Dreamwave) is a cut above your average massage chair. Aside from resembling a stylish leather seat in business class, the INADA DreamWave is also outfitted with body scanning technology that locates shiatsu points.

This massage chair customizes each massage session to the user’s individual profile and delivers full upper body massages with just the right amount of pressure for an ultra-soothing shiatsu experience. The user will also enjoy infrared lumbar and seat heating, which are designed to relieve muscle soreness and reduce fatigue in the hips and thighs. Who needs a masseuse when you can have your very own high-tech pain and stress reliever?

If you’re still not convinced of the INADA DreamWave’s merits, this relaxing video should melt away any misgivings.

3. Triton Luxury Personal Submarine

Image Source:tritonsubs.com

Do you dream of owning a million dollar superyacht? You can cruise below the seven seas as well by gifting him a luxury personal submarine. Surreal wonders await adventurers who venture deep into the sea floor (97 percent of which remains unexplored). By diving into the deep, you’ll likely see things that no one else on Earth has seen before—such as surreal photoluminescent creatures, rare deepwater fish, and the ruins of an ancient shipwreck.

Triton offers a range of luxury personal submarines—including the Triton 1650/3 LP and the Triton 6600/2. These submersibles are designed, tested, and certified to the most rigorous safety standards and are constructed from the finest materials.

To ensure a comfortable experience, the cabins of Titan submersibles are both climate and temperature controlled, while hand-stitched leather seats and an integrated sound system will make diving hundreds of miles below the surface of the Earth less disorienting and more pleasurable for you.

Triton submersibles are also used for underwater scientific and archaeological exploration. If you love the novel “Twenty Thousand Leagues Under the Sea” or has always wanted to discover the real location of Atlantis, then a Triton submarine is perfect for you.

4. Blue Chip Wines

Like fine art and luxury real estate, the moneyed class is snapping up rare and valuable blue chip wines, as they’re seen as a sound investment and a great means of diversifying assets. If you adore fine wines and spirits, consider getting a bottle—or even an entire case—of blue-chip wines.

But what exactly are blue-chip wines? The term blue chip has been used in the stock and share markets to denote the most powerful, financially sound, and valuable companies in terms of market capitalization. Similarly, blue-chip wines refer to the world’s most expensive and prestigious wines. Only an elite selection of Bordeaux and Burgundy wines have attained blue-chip status.

Only Bordeaux wines from the Grand Crus range are considered to be blue-chip. These include Bordeaux’s left bank first growths (such as Lafite Rothschild, Latour, Margaux, and Haut Brion). Some non-classified Grand Crus of the right bank (such as Petrus, Le Pin, Ausone, and Cheval Blanc) are also considered to be blue-chip. As for Burgundy, only the Domaine de la Romanee Conti has attained blue-chip status.

Blue chip wines are regarded as a safe investment because their value never drops. In fact, their value is likely to increase in the coming years with the surge in demand and the drought in supplies. 

To buy certified blue chip wines in mint condition, it’s best to consult the wine departments of reputable auction houses like Christie’s and Sotheby’s. Online and physical auctions of blue-chip wines are held regularly in London, New York, and Hong Kong.

5. Jaeger-LeCoultre’sDuomètre Unique Travel Time Watch

Image Source: jaeger-lecoultre.com

Do you love exquisite Swiss timepieces? If so, get a limited edition Jaeger-LeCoultreDuomètre Unique Travel Time Watch. Only 200 of these pieces have been painstakingly crafted by skilled artisans, and the dials are created using a freestyle chiseling process. As a result, each dial will be slightly different from the others: each will catch the light a little differently, will age slightly differently, and will possess a different character.

The dial’s color scheme is largely monochromatic and is enlivened by red, blue, and dark grey flashes. The dial also has two barrels which are wound by the same crown. Winding the crown counterclockwise winds the barrel responsible for powering the watch’s timekeeping element, whereas winding the crown clockwise winds the travel time zone barrel. Each barrel has a 50-hour power reserve.

If you value sophisticated craftsmanship, mention the watch’s 498 parts and 54 jewels, as well as its 18-carat white gold housing that’s water resistant up to 50 meters. The wrist is fashioned from alligator skin and has a white gold pin buckle.

WhatsApp Update 2019 - 3 New Features in Upcoming WhatsApp Update

WhatsApp is widely used all over the world by billions of people and it has now become one of the most used apps for instant messaging or video/voice calling. WhatsApp is now owned by Facebook and they have very efficient and highly specialized Research & Development Team which works 24by7 to give what users want that means new features are constantly introduced.

According to reports, WhatsApp is gonna push an update very soon which will give three new features to WhatsApp, out of three, one feature could prove to be very controversial amongst the users of WhatsApp.

WABetaInfo is a publication renowned for analyzing development and beta builds of WhatsApp in order to gain an insight into forthcoming features. They have confirmed that 3 new features will be added by WhatsApp in the upcoming update.

Here are the three huge new features which are coming to WhatsApp for Android smartphone.

1. Blocked Chat Screenshots

Blocked chat screenshot is the main controversial feature which is coming in next update. This means that the users won't be able to capture screenshots of chats. WhatsApp was seen testing Authentication feature in their previous beta versions also. "Authentication" feature for Android means that it will require the user's fingerprint to be scanned for the app to be opened and that too also lead to blockage of chat screenshots.

Source: WABetaInfo

WABetaInfo announced this new controversial feature on their Twitter handle and many fans expressed their disappointment in response.

One said: “If someone authenticates it with a fingerprint then why the hell can't they take screenshots?"

Another tweeted: WhatsApp please just focus on the Dark theme, not on this s***** feature.“

A third tweeted: “The wrong choice. I hope they won't enable it."

2. Emojis for Doodle UI

WhatsApp's Doodle User Interface allows users to edit their photos using emojis on the go.

The old Emojis were good and usable but they were not consistent with the rest of the app because the icons present in Doodle UI were different from the characters within chats themselves.

Source: WABetaInfo

3. Animated Stickers

Back in October WhatsApp presented stickers that it marked as an approach to "help you share your feelings in a way that you can't always express with words". 

In any case, it shows up the firm is likewise attempting to convey animated stickers to fans, as per WABetaInfo that implemented them in real life action. 

Source: WABetaInfo

The enlivened stickers in WhatsApp have all the earmarks of being fantastically like those officially found in one of its greatest adversaries, Facebook Messenger. 

WABetaInfo said animated stickers can be incorporated into normal sticker packs for the application. 

While the outlet conceded the discharge date for the usefulness is obscure, it declared that it will be accessible for WhatsApp Web and iOS along with Android gadgets.

10 Ways to Boost Your Customer Support

If you are a businessperson, that means customer loyalty is a top priority in your mind. This also means you understand and appreciate the impact customer support can have on the success of your business.

It doesn’t make a difference whether your business is new or has been in the trenches for years and years, there is always room to improve customer support.

Just a heads up, it is important not to confuse customer support and customer service. Both customer support and customer service are about helping customers, except customer support is a specific type of customer service, more related to documentation, technical support, and product feedback.

Let’s talk about some simple, but effective ways to boost customer support, and ultimately, build customer loyalty and the strength of your business.

#1 Know Your Product/Service

Whether you are offering customer service or customer support, it is critical that you understand your product or service. In the case of customer support, you won’t be able to dish out much support if you don’t understand how your website or the mobile app works, for instance, can you?

Let’s say a customer is having an issue with navigating an app. Providing you have the right knowledge of your product, you will be better suited to ask the right questions to get them through the appropriate steps as seamlessly as possible.

#2 Be Polite

Whether you are dealing with customers via phone or email or face-to-face, they should be met with warm greetings and a willingness to help them solve their problems.

Customer service focuses on the transactional side of things. Customer support, on the other hand, is all about improving upon the experience.

#3 Setting Expectations

Considering the importance of customer support to your business, it is best not to leave things to chance. Having a level of expectancy helps not only your team but also your customers.

Providing top of the line support to customers can make all the difference for your business. There are actually simple steps you can take to achieve this level of support such as promptly responding to queries. 

#4 Ask for Feedback

Sometimes the simple question goes a long way. Ask customers what they think about your product, and you will be surprised how far this information can go in terms of helping you improve the customer experience. After all, you have to…

#5 Use the Feedback You Receive

Once the information is collected, this is passed on to the Product team. The aim is to review feedback, identify areas for improvement, and make changes to your product or business accordingly. You are essentially using customer feedback to refine the experience customers have used your product.

#6 Chatbots for 24/7 Live Chat

There is no doubt that chatbots are on the rise. Tons of companies are already using this technology to handle menial tasks and reduce the cost of operations as well as streamline the online part of the daily business.

Human agents dealing with customers via live chat is one thing. Chatbots, on the other hand, come with a few benefits that are worth making a note of. For one, human agents need sleep. You know, being human and all. Chatbots, on the other hand, don’t, for obvious reasons, meaning you can offer support to customers regardless of time zones, or any other time-related obstacle that may limit human agents.

#7 Don’t Hide Your Support/Contact page

There are a few things more irritating than scouring a website trying to figure out how on earth a company expects you to get in touch with them. This can result in customers bouncing from your website altogether. Customer support is crucial to your business. If customers have a hard time simply initiating the process, it sends the wrong message.  

#8 Stick to the FAQ’s

Assuming your the business has a website (as it should), including a FAQ section can save you a lot of time as well as customers. It’s likely that people will have tons of questions, and sometimes these questions are the type that your team receives every day.

By gathering as many Frequently Asked Questions as possible, you can help set customers on the right track before they even interact with an agent or rep. Start by asking your team what questions they receive most often.

#9 Clearly, Display Working Hours

In a sense, the customer support process begins before you even engage a customer. That said, it’s important that people know exactly how and when you are available. Clearly display this information on your home page, contact page, or Google listing, etc. 

#10 Have Resources at the Ready

Being caught off guard by queries put in by customers is not a good look. Once customers are facing some kind of difficulty and contact you for help, the ball is in your court. Be prepared. It is recommended that you have resources related to your service/product ready to go.

Michael Deane is one of the editors of Qeedle, a small business magazine. When not blogging (or working), he can usually be spotted on the track, doing his laps, or with his nose deep in the latest John Grisham.